Longs Drug Store in Marina, CA. 93933
Atrocious Customer Service.
On Dec. 18, 2007, Dale went into Longs Drug Store in Marina. I went to Save Mart first then met Dale by the pharmacy in Longs. At the checkout a clerk named William P. scared the pants off of me.
The clerk did not greet me. He didn’t say a word. After staring at me for @ 10-20 seconds, I stared back for @ 5 seconds
Customer: Is there a problem?
Clerk: What’s your problem?
After a few more seconds………..the clerk glared at me with anger and rage in his eyes. I have never been so terrified making a purchase.
Customer: Did I do something to offend you. All I want is to buy my stuff.
Clerk: mumble….mumble……
Customer: I apologize if I offended you.
Clerk: mumble….mumble……
William’s behavior was appalling; it is inexcusable for any customer to feel intimated by a store clerk.
William P. (Peofield) ??
Black, male
35-45 years old
Height: 5’8” – 5’10”
Missing front tooth
Longs Drug Stores Corporation
141 North Civic Drive
Walnut Creek, CA 94596
925-937-1170 (Phone)
Linda M. WattSenior
Vice President, Human Resources
Wednesday, December 19, 2007
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